Privacy Policy
This Privacy Policy explains how XO (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you use our services, including adult content experiences, live streaming, messaging, subscriptions, token wallet, and advertising features.
1) Age & Eligibility
- XO is for adults 18+ (or the age of majority in your jurisdiction). We block access to minors and apply an age gate.
- We prohibit and actively remove any child sexual abuse material (CSAM), non-consensual content, human trafficking, or exploitation.
- Certain regions may be geoblocked due to local laws; do not use XO where adult content is illegal.
2) Information We Collect
- Account data: username, display name, email, password (hashed), birthdate (for age/eligibility), role (viewer/creator/admin), referral code.
- Profile & content data: bio, avatars/banners, uploads, live streams, thumbnails, tags, pricing, privacy flags (public/subscribers/private), premium/leaked flags, and moderation state.
- Usage data: views, likes/dislikes, follows, subscriptions, chat messages, tips/gifts, wallet balances, transactions (tokens/cash), device & log data (IP, user agent, timestamps), session IDs.
- Payments & payouts: limited billing metadata from payment/KYC providers (we do not store full card data), payout/KYC status (where applicable).
- Cookies & similar tech: for authentication, security, preferences, analytics, and rate limiting.
3) How We Use Your Information
- Provide and secure the platform (accounts, uploads, live, chat, wallet, subscriptions, tips, gifting).
- Enforce age-gating and compliance (adult-only access, CSAM and non-consensual content removal).
- Process payments, token purchases, conversions, and payouts via third-party processors.
- Prevent fraud, abuse, spam, and malicious or prohibited conduct.
- Improve the experience (personalization, recommendations, performance, analytics).
- Communicate with you (transactional notices, policy updates, support, moderation actions).
4) Legal Bases (where applicable)
- Contract: to deliver the services you request.
- Legitimate interests: security, fraud prevention, service improvement.
- Consent: where required for certain cookies, marketing (if any), or sensitive processing.
- Legal obligation: to comply with law enforcement, court orders, and mandatory reporting.
5) Sharing & Disclosure
- Service providers: hosting/CDN, storage/transcoding, payment/KYC, analytics, email delivery, moderation tooling.
- Creators & recipients: usernames/display names are shown on content, chats, tips/gifts; transactions may show sender/recipient handles.
- Moderation & safety: content reviewers and trust & safety teams may access reported items to enforce policies.
- Legal & compliance: we may disclose data to comply with law, protect users, investigate fraud/abuse, or respond to lawful requests.
- Business transfers: if we undergo a merger, acquisition, or asset sale, information may transfer as permitted by law.
6) Adult Content & Prohibited Material
- Strictly no CSAM, non-consensual content, revenge porn, trafficking, coercion, bestiality, or other illegal content. We remove and report where required.
- No doxxing, blackmail, harassment, or threats. No hateful conduct or extremist content.
- Creators must have rights/consent for all uploads; leaked content is moderated and removable on verified requests.
7) Cookies & Tracking
- We use essential cookies for login/session security, preferences, and rate limiting.
- We may use analytics to understand performance and abuse signals. You can control cookies through your browser; blocking essential cookies may break the site.
8) Data Retention
- Account and transactional data are retained while your account is active and as needed for legal, accounting, and anti-fraud purposes.
- Logs and moderation artifacts may be retained for security, abuse prevention, and legal holds.
- You may request deletion where applicable; some data may be retained where legally required or for legitimate interests (e.g., fraud prevention, chargebacks).
9) Your Choices & Rights
- Access, correct, or delete certain profile data via account settings or by contacting us.
- Object or restrict certain processing where applicable by law; withdraw consent where relied upon.
- Disable non-essential cookies in your browser (may limit functionality).
10) Security
- We use industry practices to protect data in transit and at rest, apply access controls, and monitor for abuse.
- No system is perfectly secure; protect your credentials and use a strong, unique password.
11) International Transfers
Data may be processed in countries that may have different data protection laws than your own. Where required, we use appropriate safeguards (such as contractual clauses) for cross-border transfers.
12) Payments, Tokens, and Payouts
- Payments are processed by vetted third-party processors that support adult content merchants (we do not store full card details).
- Token balances, conversions, and tips are recorded for accounting and fraud prevention.
- Payouts to creators may require identity verification/KYC and compliance checks.
13) Live Streams, Chat, Messaging
- Messages and chat content may be stored, moderated, and reviewed for abuse prevention and legal compliance.
- Do not share sensitive personal data in chat; content may be visible to other users.
14) DMCA / Takedowns
If you believe content infringes your rights or is non-consensual, submit a detailed takedown request. We may share relevant information with the parties involved and law enforcement where required.
15) Children’s Privacy
XO is not for minors. We do not knowingly collect data from children. Report any suspected minor-related content immediately; we will remove and report as required by law.
16) Changes to This Policy
We may update this Privacy Policy. Material changes will be communicated (e.g., notice in-app or email). Continued use means you accept the updated policy.
17) Contact
For privacy inquiries, data rights requests, or reports of prohibited content, contact: [email protected] (replace with your real contact).