“Precision Business Solutions VoIP system saved us a couple thousand dollars per month, including no long-distance charges and reduced internet charges. There are unlimited lines available, so no busy signals for our patients. Patients leave messages, which can often be handled by personnel without any further phone calls. With this system, our office has an organized option for handling the many phone calls received in a day. Callers can choose options that suit their needs, making appointments, requesting refills, billing questions, etc., rather than being transferred from one employee to another, while sitting on hold.
When we call PrecisionBS we always talk to a live person, they address our problems immediately and they are able to monitor our system if we are having issues, to quickly pinpoint the problem. Moving our phone system to PrecisionBS has been one of the better business decisions we have made.”
Dr. William O. Thompson, Owner