Job Description Precision Business Solutions is seeking a qualified individual for an open entry-level computer technician position. Primary responsibilities will include handling incoming help desk service requests related to desktop end-user support, computer repair, and performing PC and network device maintenance. Responsibilities Monitor helpdesk and provide first level support for workstations, VoIP phones and mobile

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This email was forwarded to me earlier today by a client, as he noticed it was a phishing attempt. I wanted to share it, as it’s a perfect example of phishing.  Why is it a perfect example? Drake Software is a very popular accounting software package The email appears to target CPA’s during their busy

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Comcast, one of our primary Internet providers, is performing planned maintenance on Wednesday, February 22nd, from 12:00AM-6:00AM.  During this time there may be an outage of up to 30 minutes, affecting connectivity to some of our servers. During past maintenance windows, outages were typically between 5-10 minutes in duration.

For this quarter’s Security Awareness and Training, instead of an article, I’ve developed a guide which can be used to configure a backup for a home or small business computer. The following guide will walk you through downloading and installing Veeam Backup. Veeam EndPoint Backup Free Edition, Setup Guide

All too often, I speak with individuals who believe that bad things will never happen to them.  They’ll never experience a crash, they’ll never lose their data, their laptop will never be stolen, they’ll never be infected with ransomware, and so on… This morning, our management server (ProActive) was down for five hours.  ProActive is

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